Knowledge Base

Getting Started

• [How-to] - Contact Customer Support/Tech Support/Warranty (North America)
• [FAQ] - Get a Password
• [How-to] - Link your Distributor account
• [FAQ] - What products are covered by the Power Tools SBU (Strategic Business Unit)

Technical Service Bulletins (TSB)

• [TSB] CL2019-001 Cordless Impact Bushing Lubrication
• [TSB] DC2020-001 DIO wiring requirement
• [TSB] RI2019-001 2135QTL-2 – New Tool Installation Procedure (rev. 01)

Warranty

• Ingersoll Rand Managed Warranty Service
• [How-to] - Determine if tool is within the warranty period
• [How-to] - Inquire about Product Warranty (Americas)
• [Policy] - Two-Year Limited Warranty
• [Policy] - Three-Year Limited Warranty
• [Policy] - Lifetime Limited Warranty

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Support Information

• [FAQ] - 1" Impact Performance - Hose Size
• [How-to] - Download Product Manuals
• [FAQ] W5132 vs W5133 3/8” Cordless Impact
• SBU Redirect Placeholder
• Parts list - 2934B2SP-EU, 2934B9SP-EU and 2940B2SP-EU
• [FAQ] - 8000MAX Series Sanders - no longer available

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Legacy Product Support

• [Info] - 8315 Marking Pen Operator's Manual
• [FAQ] - 285A Impact Spare Parts
• [Info] - 2141-Series Product, Parts and Manuals

Articles Pending Review

• 371 Torque Adjustment