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Knowledge Base

Getting Started

  • [How-to] - Contact Customer Support/Tech Support/Warranty (North America)
  • [FAQ] - Get a Password
  • [How-to] - Link your Distributor account
  • [FAQ] - What products are covered by the Power Tools SBU (Strategic Business Unit)

Technical Service Bulletins (TSB)

  • [TSB] DC2020-001 DIO wiring requirement
  • [TSB] CL2019-001 Cordless Impact Bushing Lubrication
  • [TSB] RI2019-001 2135QTL-2 – New Tool Installation Procedure (rev. 01)

Warranty

  • Ingersoll Rand Managed Warranty Service
  • [How-to] - Determine if tool is within the warranty period
  • [How-to] - Inquire about Product Warranty (Americas)
  • [Policy] - Two-Year Limited Warranty
  • [Policy] - Three-Year Limited Warranty
  • [Policy] - Lifetime Limited Warranty
See all 10 articles

Support Information

  • [FAQ] - 1" Impact Performance - Hose Size
  • [How-to] - Download Product Manuals
  • [FAQ] - QA8 3D drawings
  • [FAQ] - QA6 3D drawings
  • [FAQ] - QA4 3D drawings
  • [FAQ] - Where to buy Ingersoll Rand Power Tools and Lifting products
See all 84 articles

Legacy Product Support

  • [Info] - 8315 Marking Pen Operator's Manual
  • [FAQ] - 285A Impact Spare Parts
  • [Info] - 2141-Series Product, Parts and Manuals

Articles Pending Review

  • 371 Torque Adjustment

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Ingersoll Rand Inc. (NYSE:IR), driven by an entrepreneurial spirit and ownership mindset, is dedicated to helping make life better for our employees, customers and communities. Customers lean on us for our technology-driven excellence in mission-critical flow creation and industrial solutions across 40+ respected brands where our products and services excel in the most complex and harsh conditions. Our employees develop customers for life through their daily commitment to expertise, productivity and efficiency.

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