Knowledge Base

Getting Started

• [How-to] - Contact Customer Support/Tech Support/Warranty (North America)
• [FAQ] - Sign-in to access our Knowledge Base
• [FAQ] - Get a Password
• [How-to] - Link your Distributor account
• [FAQ] - What products are covered by the Power Tools SBU (Strategic Business Unit)

Technical Service Bulletins (TSB)

• [TSB] CL2019-001 Cordless Impact Bushing Lubrication

Warranty

• Ingersoll Rand Managed Warranty Service
• [How-to] - Determine if tool is within the warranty period
• [How-to] - Inquire about Product Warranty
• [Policy] - Two-Year Limited Warranty
• [Policy] - Three-Year Limited Warranty
• [Policy] - Lifetime Limited Warranty

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Support Information

• [How-to] - Download Product Manuals
• [FAQ] - Reciprocating Saw Blades
• [TSB] - SP2015-001 118/122MAX Improved Rear Cushion Installation w. Alternate Method
• [TSB] - DC2017-003 QXM Torque Offset Error
• [How-to] - QX Tool Calibration
• [How-to] - Reversible Air Motor Installation

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Legacy Product Support

• [Info] - 8315 Marking Pen Operator's Manual
• [FAQ] - 285A Impact Spare Parts
• [Info] - 2141-Series Product, Parts and Manuals