Knowledge Base

Getting Started

• [How-to] - Contact Customer Support/Tech Support/Warranty (North America)
• [FAQ] - Get a Password
• [How-to] - Link your Distributor account
• [FAQ] - What products are covered by the Power Tools SBU (Strategic Business Unit)

Technical Service Bulletins (TSB)

• [TSB] DC2020-001 DIO wiring requirement
• [TSB] CL2019-001 Cordless Impact Bushing Lubrication
• [TSB] DC2021-002 QX Spare Parts Obsolescence/QX Tower Refresh
• [TSB] RI2019-001 2135QTL-2 – New Tool Installation Procedure (rev. 01)

Warranty

• Ingersoll Rand Managed Warranty Service
• [How-to] - Determine if tool is within the warranty period
• [How-to] - Inquire about Product Warranty (Americas)
• [Policy] - Two-Year Limited Warranty
• [Policy] - Three-Year Limited Warranty - Cordless
• [Policy] - Lifetime Limited Warranty

See all 10 articles

Support Information

• [How-to] - Adjust the clutch on pneumatic nutrunners
• [FAQ] - 1" Impact Performance - Hose Size
• [FAQ] - What is the difference between the 125 and the 125-A?
• [FAQ] - QA8 3D drawings
• [FAQ] - QA6 3D drawings
• [FAQ] - QA4 3D drawings

See all 86 articles

Legacy Product Support

• [Info] - 8315 Marking Pen Operator's Manual
• [FAQ] - 285A Impact Spare Parts
• [Info] - 2141-Series Product, Parts and Manuals

Articles Pending Review

• 371 Torque Adjustment