Knowledge Base

Getting Started

• [How-to] - Contact Customer Support/Tech Support/Warranty (North America)
• [FAQ] - Get a Password
• [How-to] - Link your Distributor account
• [FAQ] - What products are covered by the Power Tools SBU (Strategic Business Unit)

Technical Service Bulletins (TSB)

• [TSB] CL2019-001 Cordless Impact Bushing Lubrication

Warranty

• Ingersoll Rand Managed Warranty Service
• [How-to] - Determine if tool is within the warranty period
• [How-to] - Inquire about Product Warranty (Americas)
• [Policy] - Two-Year Limited Warranty
• [Policy] - Three-Year Limited Warranty
• [Policy] - Lifetime Limited Warranty

See all 10 articles

Support Information

• [FAQ] - 1" Impact Performance - Hose Size
• [How-to] - Download Product Manuals
• [FAQ] - 8000MAX Series Sanders - no longer available
• [FAQ] - Reciprocating Saw Blades
• [TSB] - SP2015-001 118/122MAX Improved Rear Cushion Installation w. Alternate Method
• [TSB] - DC2017-003 QXM Torque Offset Error

See all 81 articles

Legacy Product Support

• [Info] - 8315 Marking Pen Operator's Manual
• [FAQ] - 285A Impact Spare Parts
• [Info] - 2141-Series Product, Parts and Manuals