Inquire about Product Warranty (Americas)

Objective

Provide official contact channels for customers, distributors, and service centers to obtain Power Tools Warranty and Claims assistance

Environment

North, South, Central America

Power Tools Products:  Tools, Starters, Air Motors and Industrial Lifting Equipment (Hoists up to 6 tons, Balancers, Ergonomic Lifting Equipment).

Procedure

Several options:

1. Submit a Request
   • General Warranty Inquires and Claims Support
   • for US and Canada, see more info about Managed Warranty Service Program* (click link)
2. Send email
   • Warranty Inquiries - TFM_Warranty@irco.com
   • for US and Canada, Warranty Repairs* - IRRepairService@irco.com
3. Call Toll Free - 800-483-4981
   • Option 2, Option 2 directs to Warranty Inquiries

 Notes

* Managed Warranty Service Program

All Customer Service Contacts