Upgrading to an MTC (Multi Tool Controller) controller

Objective

Provide a step by step procedure to upgrade to an MTC controller.

Environment

All users of QCX controllers interested in n to 1 functionality.

Procedure

Obtaining an MTC License

• Order an MTC upgrade kit through standard sales channels.
• Once the upgrade kit (activation code) is received, activate the MTC license.
• To activate the license go to https://irtools.com/mtc (QR code on the activation card will take here also).
• You will receive the license via email within 24 hours.

Updating the controller

• If the controller firmware is 2.x.x.x (1:1 software) you must download the data migration utility and USB firmware update files prior to setting up the controller.
  • To confirm the current version of firmware on your controller go to the About screen.
  • You will see the controller firmware version.

See attached zip folder for the data migration utility.   Extract all files to a folder on your PC.

• Run the data migration utility to backup the feature license on the controller – this requires the PC to be able to communicate with the controller over a network connection.
• For the data migration utility, the user needs to select the type of tool that was paired with the controller for the Psets and Jobs to migrate properly. 
  • Basic – not an ETS tool or Tubenut tool – all jobs and Psets are migrated for a basic tool – jobs and Psets will not be valid for ETS tools or Tubenut tools
  • ETS – all jobs and Psets are migrated for ETS tools – jobs and Psets will not be valid for basic or Tubenut tools
  • Tubenut – all jobs and Psets are migrated for Tubenut tools – jobs and Psets will not be valid for basic or ETS tools

Note:  The data migration utility migrates jobs, Psets, users, and the feature license.  It does not migrate any other settings or cycle/trace data.  If the utility is not used then the feature license is lost and the customer loses –F, -M, or –FM if the controller had one of those licenses.

• If the controller has 2.x.x.x firmware then you must perform a USB update to the controller.
  • Copy all files and folder from the following directory to a USB key (USB drive should be USB 2.0, FAT32 format.  Some brands of USB flash drives are not working with IR INSIGHTqcx controller, we recommend SanDisk USB drive).

ftp://ftp.irco.com/InsightQCX%20MTC%20releases/Version%20100.1.0/Firmware/Controller%20USB%20Image/

• • • User: asSoftwareRead
      Password: 4&4erum6?a
  • Insert the USB key into the controller.  Power on the controller and wait for all 4 LEDs on the       front panel to turn green
  • Turn off the controller and remove the USB key
  • Wait one minute
  • Turn on the controller 

• If the controller had 2.x.x.x firmware then you must perform a restore operation using the file generated from the migration utility.
  • Log into the controller with admin/ingersoll
  • Go to System Maintenance
  • Select Restore
  • Select Controller Data Restore
  • Browse and select the file saved from the migration utility

• After the restore operation is complete, you must update the license to the MTC license.
  • From the Main Menu go to System Maintenance->Upgrade License
  • Browse and select the MTC License file

• Update the tool/s firmware.  See the below link for updating instructions

  https://irtoolhelp.ingersollrand.com/hc/en-us/articles/360044300853-Upgrading-QX-Tool-firmware-using-the-INSIGHTqcx

• Pair tool/s and program as needed