Objective
Provide Warranty and Repair Policies for QX Multiplier (QXM) Tools
Environment
Customers that need warranty or non-warranty service on their QX Multiplier Tool
Procedure
Warranty Coverage
Ingersoll Rand proudly offers a limited warranty of one year or 25,000 cycles (whichever comes first) on the QX SeriesTM Cordless Torque Multiplier based on your date of purchase.
Repair/Warranty Locations/Service Centers
All Repair, Calibration and Warranty Services for QXM Tools will be provided by Ingersoll Rand.
- In the US and Canada, contact the Ingersoll Rand Tool Repair Center at 844-716-9682 or click on this link: Power Tools Factory Service for info.
- Outside the US and Canada, service will be provided by the Regional Solution Centers.
Notes
When sending a QXM Tool to an Ingersoll Rand Service Center for repair and/or calibration, the complete tool should be sent (QX Tool plus Multiplier Attachment).
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