SIMPLE and FAST
Pick an Option:
- Complete an online warranty service request form:
- Email us at IRRepairService@irco.com
- Call 800-866-5457 (Option 2)
- A prepaid UPS or FedEx shipping label to send the tool in for warranty consideration.†
- A 5 business day turnaround promise*.
- A unique reference number to track the request.
- Updates on the tool status and work performed.
- Visibility of past requests and actions taken.
Once setup, IR will need only a model number and purchase date for future claims.
Not sure if your tool is under warranty? Click here to see what’s covered.
† Evaluations/Inspections of non-warrantable failures may be subject to an evaluation fee by the service center.
*Promise assumes typical warranty failure and excludes shipping.