SIMPLE and FAST (see the Marketing Flyer)
Pick an Option:
- Complete an online warranty service request form:
- Email us at IRRepairService@irco.com
- Call 800-866-5457 (Option 2)
Receive:
- A prepaid UPS or FedEx shipping label to send the tool in for warranty consideration.†
- A 5 business day turnaround*.
- A unique reference number to track request.
- Updates on tool status and work performed.
- Visibility of past requests and actions taken.
Once you're setup, we will only need a model number and purchase date for future claims.
Not sure if your tool is under warranty? Click here to see what’s covered.
† Evaluations/Inspections of non-warrantable failures may be subject to an evaluation fee by the service center.
*assumes typical warranty failure, parts availability and excludes shipping.
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