[TSB] DC2021-002 PF-OP trace limitation for torques greater than 300 Nm

Subject:

PF-OP trace limitation for torques greater than 300 Nm.

Affected Products:   

IINSIGHTqc and INSIGHTqcx controllers

Affected Date Range:   

All

Related Issue #:   

CAPA #2235105

Issue Description:

PF-OP traces do not work for torques greater than 300 Nm.

Actions Required:

This is a known defect that will be addressed in a future release.

Material Disposition:

Software update once the defect has been addressed.

Warranty Strategy:

N/A

Additional Comments:

<optional information>  Associated parts are listed below. 

For Additional Information and assistance:

Browse the Knowledge Base:  https://irtoolhelp.ingersollrand.com

Submit a Request for assistance

Technical Support:  Contact Ingersoll Rand Technical Support at irtechsupport@irco.com.

Warranty Support:  Contact the Warranty Department at TFM_Warranty@irco.com .

 Phone:  800-483-4981

Distribution:

Document Revision History: