Release Information
This release covers software versions 100.1.8.24 for INSIGHTqcx™ and 300.0.3.52 for INSIGHTqcx™ (integrated DIO) Cordless Controllers. It includes supported tool versions, new features, enhancements, and upgrade instructions.
Important: Please upgrade both the controller and tools to the latest versions outlined below.
Controller Versions
| Description | INSIGHTqcx | INSIGHTqcx (integrated DIO) |
|---|---|---|
| Application | 100.1.8.24 | 300.0.3.52 |
| Database | 1.0.0 | 1.0.0 |
| Operating System | 1.0.0 | 0.0.3 |
| Ext Radio | 2.23 | 2.23 |
| Controller Radio Version (CEL/Anaren) | 2.6 / 103.37 | NA |
| Profinet Stack Version | 2.20.1 | 2.20.1 |
Tool Versions
| Description | Version |
|---|---|
| QX Tool Display | 200.1.2.12 |
| QX Series MCE | 3.6.1.53 |
| Tool Radio Version (CEL/Anaren) | 2.6 / 103.37 |
| QX Connect Series One Image | Display 120.4.2.44; MCE 3.6.1.63 |
| QX Wi‑Fi4 Limitless One Image | Display 130.0.2.5; Wi‑Fi 3.0.3.3; MCE 3.6.1.63 |
| QX Wi‑Fi6 Limitless One Image | Display 140.1.1.5; Wi‑Fi 140.1.1.2; MCE 3.6.2.1 |
| RTS | Display 5.17 |
New Features
- Enhanced Subscription Support: Implemented VW‑XML updates for improved compatibility.
- Security Improvements: Added full HTTPS support for secure communication.
- System Reliability: Added plausibility checks for QX Connect and Wi‑Fi tools.
- User Experience: Introduced force logout feature for session control.
- IRB Update Reliability: Added step counter, timer, and detailed logs during firmware updates.
Enhancements and Fixes
- Torque Parameter Accuracy: Resolved PFOP EOR torque rounding issues.
- Duplicate Results Handling: Fixed issue where PFOP received results twice.
- Job Completion Validation: Corrected PLC communication timing issue.
- Data Export Reliability: Fixed cycle results download issue in .csv format.
- Error Handling: Resolved L‑40 error on QX Wi‑Fi6 tool.
- Barcode Identifier Accuracy: Fixed incorrect barcode association in cycle results.
- System Timestamp Update: Corrected timestamp update after date/time change.
- UI Stability: Fixed random blank screen and logout issue.
- Barcode Interlock Enforcement: Prevented tool from moving to next job when interlock enabled.
- Wi‑Fi Stability: Resolved QX Wi‑Fi6 disconnection after barcode scan.
- NTP Synchronization: Fixed date/time sync issues in NTP mode.
Known Issues
- QCX 1000/2000 controllers: Invalid trace data for first cycle after tool power‑up or pairing.
- QX Wi‑Fi4 tools: Firmware updates via USB may fail; retry resolves.
-
QX Wi‑Fi6 tools:
- PM alarm cannot be configured when paired over Wi‑Fi.
- Barcode scanner may not appear until tool reboot.
- Tool may fail to enter scan mode after returning to range; power cycle required.
Upgrade Instructions
Controller Firmware Update
- From QCX version 2.x.x: Perform USB Image Update to 100.1.5.10, then update to 100.1.8.24.
- From QCX controller version 100.x.x.x: Copy .irb file from SendSafely to PC or USB.
- From QCX with internal DIO version 300.0.1.1: USB Image Update to 300.0.2.28, then update to 300.0.3.52.
- Other internal DIO versions: Use .irb file for 300.0.3.52.
Resources:
- SendSafely Platform
- Path: Home/INSIGHTqcx MTC- Cordless Controller Firmware/INSIGHTqcx MTC/Version 100.1.5.10/Release USB
- Path: Home/INSIGHTqcx MTC- Cordless Controller Firmware/INSIGHTqcx MTC/Version 100.1.8.24
- Path: Home/INSIGHTqcx MTC- Cordless Controller Firmware/INSIGHTqcx MTC‑ Integrated IO/Version 300.0.3.52
- Register for SendSafely: https://irtoolhelp.ingersollrand.com/hc/en-us/articles/33142151992339-How-to-Register-for-Filesafe-irtools-com-software-help
Tool Firmware Update
-
How to Update QX and QX Connect tool firmware using an MTC controller
-
Note: As part of the December 2025 Global Release, we introduced a new firmware for QX Wi-Fi 6 tools. During the upgrade from older versions, some tools may display an A-11 fault after reboot.
-
What does A-11 mean?
The A-11 fault indicates that the Display and MCE are unable to communicate. -
Why does this happen?
This issue typically occurs during boot-up under certain conditions, such as:- Battery not connected
- Low voltage
- Tool in sleep mode during update
-
Action Required:
Please refer to the attached Update and Recovery Instructions for detailed steps to resolve this issue. - Important:
- Use INSIGHT Connect App (Windows v8.0.3) for the firmware upgrade. The app is available in SendSafely: Path - Home / INSIGHT Connect Desktop App / 8.0.3 / INSIGHT_Connect _8.0.3.msi
-
Add the tool firmware. The tool firmware is available in SendSafely: Path - Home / QX Tool Firmware / QX WiFi 6 / Display_140.0.1.3.bin
-
What does A-11 mean?
-
Note: As part of the December 2025 Global Release, we introduced a new firmware for QX Wi-Fi 6 tools. During the upgrade from older versions, some tools may display an A-11 fault after reboot.
- RTS tools:
- Connect the tool to the updated controller via USB and follow on‑screen prompts.
- If updating from a version earlier than 4.3, recalibrate the tool on the application after the update.
- This release includes updated algorithms to enhance performance of RTS025, RTS060, and RTS140. Perform verification on the application after updating.
Revision History
<>| Version | Date | Summary of Changes | Author |
|---|---|---|---|
| 0.01 | December 15, 2025 | Final | Amol Kulkarni |
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